I would say first things first is figure out if any of sites.google.com these actually resolves her issue, and then (if so) document it on a quick 1-pager that she can follow if/when you’re not available. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new pst-file. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again.

For this, you have to start with repairing the Office installation itself. There can be instances that your Outlook profile is corrupted, recreate a new Outlook profile to resolve the issue. The steps to access the repair Outlook data file (sites.google.com) tool vary depending on your operating system.

For each message, you can delete it, mark it as unread, flag the message, or pin it to keep it at the top of your folder. To find the item with the attachment, scan the list of items in the thread. To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. For contacts, you can select Filter in the upper right to select what to display in the list and how to sort.

It seems like something went wrong on Microsoft update and they might recall it or fix it, so we might need to wait untill that. We have multiple tools to help you automatically sites.google.com diagnose an issue, troubleshoot, and fix problems with Outlook. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. The navigation pane is the leftmost pane in Outlook where you'll find your folder list and the icons to move between Mail, Calendar, People, and Tasks.

Sometimes, when Outlook isn’t working right, a simple restart can help. When you turn your computer off and on again, Outlook and your computer may sites.google.com solve many problems. As a result, it helps to clear out any issues or things that might be causing trouble, like when you clean up a messy room. So, if Outlook isn’t working well, try restarting your computer first—it might do the trick.

Along with that, it will be helpful to keep your folder structure safe. In addition to that, it is usually easy to use, even if you’re not a tech-savvy person. This free application can quickly detect and fix issues with Outlook, Microsoft Office, Microsoft 365, and Microsoft Teams. Whether your Outlook is unresponsive or frequently crashes, this program can help you sites.google.com troubleshoot and fix the root cause of the problem with ease.

Learn how to get more out of your connection with Outlook.com. We've streamlined search to make it easier than ever to find what you're looking for. The new Outlook Attachment Preview feature lets you see your pictures and files without leaving your inbox.

We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. A corrupted profile, a damaged PST file, faulty add-ins, or improper Outlook startup settings often cause this issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If Outlook worked correctly the last time and nothing has changed about your account configuration, then checking if things work correctly in Safe Mode is a good first step.

For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding.

Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again.

To get help and troubleshoot other Microsoft products and services, enter your problem here. If your mailbox is full, we won't be able sites.google.com to reply to your request. The Microsoft Support and Recovery Assistant has been replaced with troubleshooters integrated into Get Help. Because it's so easy for users to create Office 365 Groups, you aren't inundated with requests to... Identifying patterns helps to diagnose what the problem might be.